Terms and Conditions
The present conditions of
sale are concluded on the one hand by the company Apothicom Distribution.
capital of € 712,177 whose registered office is 52 Avenue Edison, 75013 Paris,
FRANCE, registered with the Trade and Companies under number Paris B
501839 971 hereinafter referred to as "Apothicom " or the
"Seller” and secondly, by any person or entity wishing to make a purchase via
the website www.apothicom.org" hereinafter called "the Buyer".
The website offers two kind
of orders:
Individual orders
hereinafter called "Individuals Orders", referring to any order made
on the individual order webpage.
Professional orders
hereinafter called "Professional Orders", referring to any order made
on the professional order webpage.
Object
The present conditions of sale define the contractual relationship between Apothicom
and the Buyer. These conditions apply to all purchases made by means of the
site www.apothicom.org whether the buyer is a professional or an individual
customer.
The purchase of goods or services on this site implies unreserved acceptance by
the buyer of these terms and conditions.
These conditions shall prevail over any other general or special conditions not
specifically approved by Apothicom.
Apothicom reserves the right to modify these terms and conditions at any time.
In this case the conditions applicable will be those in force on the date of
the order by the Buyer.
Orders
The Buyer, who wishes to buy a product or service must obligatorily :
-
fill out the identification form which shows all the data requested or by
giving his customer number if any;
-
fill out the online order form giving all the references of selected
products;
-
Validate the order after having checked it;
-
make the payment in accordance with the conditions provided;
-
confirm the order and payment.
Confirmation of the order implies the acceptance of present conditions of sale,
the recognition of having perfect knowledge of those conditions and the waiver
of its own conditions of purchase or other conditions.
All provided data, recorded and confirmed, constitute a valid proof of the
transaction. This confirmation equals a signature and acceptance of the
transactions.
The Seller will send an email confirming the registered order
Characteristics of the proposed goods and services
The products and services are those listed in the catalog published on the site
www.apothicom.org
Any catalogue or price
offer not appearing, or available to download on this website shall be
considered as vain.
These products and services are offered within the limits of available stocks.
Each product has an attached description established by Apothicom.
The photographs in the catalogues are as accurate as possible but cannot ensure
a perfect similarity with the product, especially with regard to the size and colours.
Prices
The prices listed in the catalogues are in euros, taking into account the VAT
applicable on the date of the order.
Apothicom reserves the right to modify its prices at any time. Prices listed in
the catalogues on the day of the order shall be applicable to the Buyer.
Prices quoted do not
include the cost of order processing, transportation and delivery.
Payment conditions
Payment is due at the order
For clients who are
registered as account customers, bill payments are due within a maximum of 30
days from the date of bill edition. Delays may be granted by Apothicom, without
exceeding 45 days end of the month or 60 days from the bill edition date.
In the case of non-respect
of this delay and without any extra-delays solicitation accepted by Apothicom,
payment default after a formal notice will implicate:
- The express requirement of
all standing payments
- Delay penalties equaling
to three times the legal interest rate (11.37%)
In certain circumstances,
advanced payment guarantees may be asked
Payment methods
Individual Orders
Payments will be made by:
-
Credit card and will be made by means of the secure system that uses 3D
SECURE SSL (Secure Socket Layer) so that the transmitted information is
encrypted by software and no third party can read it in the network
transmission.
Professional Orders
Payments will be made by:
- Bank transfer; charges resulting from the bank transfer will be fully borne
by the buyer.
Apothicom reserves the right
to refuse an order if payment methods do not correspond to the conditions
listed above. In this case, the Buyer shall support eventual transaction fees.
The Buyer's account will
only be debited upon shipment of the products or services available and the
amount of goods or services delivered or downloaded.
At the request of the buyer, Apothicom will be sent a paper invoice showing
VAT.
Ownership
Apothicom reserves the
rights on the ordered goods until payment
Delivery
Products are delivered to
the address indicated in the order.
The risks linked to transportation are borne by the Buyer. In case of damage
caused to the order, the Buyer shall contact the carrier for complains.
Individual Orders and
Professional Orders may be shipped from different places. In the case where an
order includes products from both catalogues, transport fees can accumulate and
delivery completed at different times.
Delivery cost and times
Once paid by the Buyer,
orders are treated between 48h to 72h. This period may increase in case of
stock shortage.
Delivery times are only
indicative and if they exceed thirty days from the date of the order, the contract
may be terminated and the Buyer refunded. In this particular case, the refund
will be total, including the cost of re-expedition of goods in case the cancellation
happens after the expedition of the ordered products.
Individual Orders:
Delivery
fees are charged only once per order, regardless of the type and quantity of
product ordered. The delivery charges and times are detailed below:
Country of
delivery |
Delivery charges
in Euros |
Delivery times |
|
France, Monaco,
Andorra |
7.95 |
48h |
|
|
|
European Union, Switzerland, San Marino,
Liechtenstein |
Economic shipment |
9.95 |
7-10 days |
Priority shipment |
12.95 |
3-5 days |
|
|
|
Other European countries, Africa, Americas,
Asia-Pacific |
Economic shipment |
12.95 |
11-15 days |
Priority shipment |
16.95 |
5-7 days |
Professional Orders:
All price
are calculated Ex. Shipment. Delivery charges are calculated according to the
weight, the volume and the place of delivery. The cost of transport is added to the bill of account customers. For non-account customers, the cost of transport is detailed on a proforma invoice or quote prior to any confirmation of the order.
Estimated
delivery times:
Country
of delivery |
Delivery
times |
France,
Monaco, Andorra |
48h |
French
overseas departements & territories |
5-7
days |
Europe,
World |
3-8
days |
Apothicom reserves the right to charge delivery fees different from the
ones displayed on the website in the case of under or over-estimated shipping
costs.
In the case of under-estimation, Apothicom will directly contact the Buyer
to inform about the changes. In this particular case, the Buyer will be free to
cancel its order.
Area of delivery
Apothicom
is not responsible for any good blocked at customs. The client is responsible
for the import of any product sold by Apothicom in his country and should
collect information from national authorities before ordering any product on
this website. In all cases, Apothicom
will do its best to help in case of blocking at customs.
Individual
Orders
Product |
Area
of delivery |
Stericup,
Maxicup, Sterifilt, Sterimix+, Maximix+, foils |
European Union
|
Citric and ascorbic acid |
European Union |
Needles and syringes |
European Union, except for Omnican & Omnifix syringes and Sterican needles: France only
|
Alcohol swabs |
France only
|
Orders by Harm Reduction organisations, Needle Exchange Programmes etc.
Product |
Area
of delivery |
Stericup,
Maxicup, Sterifilt, Sterimix+, Maximix+, foils |
European Union
|
Citric and ascorbic acid |
European Union |
Needles and syringes |
European Union, except for Omnican & Omnifix syringes and Sterican needles: France only |
Alcohol swabs |
France only
|
Customs tariffs
Orders
delivered outside of the European Union can be charged with customs tariffs or
other local taxes in vigour in the country of delivery. These fees are at the
client’s expenses and responsibility.
Guarantee
All products
supplied by the seller have the legal guarantee provided by Article 1641 of the
French Civil Code.
In case of nonconformity of a product, it can be returned to Apothicom who will
exchange or refund it. The product shall be shipped back in its original
packaging, with a note indicating the problem on the delivery order or the
bill. Shipment fees will be supported by Apothicom.
All claims, requests for exchange or refund must be made by email to the
following address: adv@apothicom.org within seven days from the date of delivery.
Cancellation
Buyers have a cooling off period of fourteen (14) days after the delivery of
their order to return the product to the seller for exchange or refund without
penalty. The refund will include the cost of a standard delivery. The
re-expedition of the Products to Apothicom will be at the Buyer’s expense.
Liability
The seller, in the process of selling online is only bound by an obligation of
means, his liability cannot be held liable for damages resulting from the use
of the Internet such as data loss, intrusion, viruses, break service, or other
unintended problems.
Intellectual property rights
All pictures and videos of the site www.apothicom.org are and remain the exclusive
intellectual property of Apothicom. They can be used under the following
conditions:
- Unless agreed by
Apothicom, it is forbidden to use them for commercial purposes or to modify
them
- Leave original
identification elements visible (logo, name, and website)
- In the absence of
identification elements on the original item, add the name Apothicom as well as
the address of the website: www.apothicom.org on or next to the visual element
used.
Links or hyperlinks are forbidden without the express written consent of Apothicom.
Personal data
In accordance with the French law relating to data, files and freedoms of
January 6, 1978, the information containing names of Buyers may be subject to
automated processing.
Apothicom reserves the right to collect information on Buyers including the use
of cookies.
Apothicom will not disclose
collected information to any third party.
Similarly, users have the
right to access and correction of the data concerning them.
Archiving - Proof
Apothicom will archive purchase orders and invoices on a reliable and durable
support as a true copy in accordance with the provisions of article 1348 of the
French Civil Code.
The computerized records of Apothicom will be considered by the parties as
proof of communications, orders, payments and transactions between the parties.
Settlement of disputes
The present conditions of online sales are subject to French law.
In case of dispute, jurisdiction is given to the competent courts of Paris,
FRANCE, notwithstanding plurality of defendants or warranty.
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